Privacy Policy

Introduction

BioPep (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit biopep.co (the “Website”) or place an order through our platform.

By accessing or using this Website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment-related information (processed through secure third-party providers)

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on site
  • Referring website

This information helps us improve website performance and user experience.

How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Communicate regarding orders or inquiries
  • Improve website functionality and performance
  • Prevent fraud or unauthorized transactions
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Payment Processing

All payments are processed through secure third-party payment processors. BioPep does not store full credit card numbers or sensitive payment details on our servers.

Payment providers maintain their own privacy and security policies.

Cookies & Tracking Technologies

Our Website may use cookies and similar tracking technologies to:

  • Improve user experience
  • Analyze traffic and performance
  • Maintain shopping cart functionality

You may disable cookies in your browser settings, though some site functionality may be affected.

Data Security

We implement commercially reasonable security measures to protect your information. However, no method of online transmission or electronic storage is 100% secure.

By using this Website, you acknowledge and accept these inherent risks.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Comply with tax and accounting requirements
  • Meet legal obligations

Third-Party Services

We may use third-party services for:

  • Payment processing
  • Website analytics
  • Hosting and infrastructure

These providers only receive information necessary to perform their functions.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)

Requests may be submitted through our Contact page.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact

For questions regarding this Privacy Policy, please contact us through the official contact method listed on the Website.