Payment & Fraud Policy
Accepted Payment Methods
BioPep accepts payment methods displayed at checkout. All payments must be completed in full before orders are processed or shipped.
We reserve the right to modify accepted payment methods at any time.
Fraud Prevention
To protect both customers and BioPep, all orders are subject to review and verification.
We reserve the right to:
- Delay processing for additional verification
- Request confirmation of billing details
- Cancel orders suspected of fraud
- Refuse service at our discretion
Orders flagged by fraud detection systems may be canceled without notice.
Chargebacks & Disputes
By placing an order, you agree not to initiate a chargeback or payment dispute without first contacting BioPep to resolve the matter.
Fraudulent or unjustified chargebacks may result in:
- Immediate account suspension
- Permanent refusal of service
- Reporting of fraudulent activity to payment processors
- Legal recovery efforts where applicable
Billing Accuracy
Customers are responsible for ensuring that billing information provided at checkout is accurate and authorized.
BioPep is not responsible for declined transactions due to incorrect payment information.
Transaction Monitoring
BioPep reserves the right to monitor transactions for suspicious activity, including:
- High-value orders
- Multiple rapid purchases
- Mismatched billing and shipping information
- Use of proxy or anonymizing services
Orders deemed high risk may be canceled or refunded.
Refunds for Fraudulent Orders
If a transaction is identified as unauthorized or fraudulent before shipment, it will be canceled and refunded.
If fraud is identified after shipment, BioPep reserves the right to pursue recovery through appropriate legal channels.
Agreement
By completing a purchase, you acknowledge and agree to this Payment & Fraud Policy.